Shipping policy
Shipping Times
We ship worldwide, but letβs be realistic: some places are faster than others.
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Tier 1 Countries (fast shipping): πͺπΊ European Union, π¬π§ United Kingdom, πΊπΈ United States, π¨π¦ Canada, π―π΅ Japan, πΈπ¬ Singapore, π²πΎ Malaysia, π°π· South Korea, π¦πΊ Australia, π³πΏ New Zealand, π³π΄ Norway, π¨π Switzerland.
β±οΈ Usually 7β15 business days. - Tier 2 Countries (everywhere else): Around 10β25 business days.
- If you live in the middle of nowhere (hello, remote islands ποΈ), add a few extra days.
Express Shipping
In a hurry? Choose our Premium Express (DHL / UPS / FedEx) option at checkout. Orders normally arrive within 5β9 business days.
Shipping Costs
- Standard shipping is free on orders over β¬75.
- Otherwise, shipping is calculated at checkout based on location and method.
Tracking
Every order comes with a tracking number because we know youβll want to stalk your shakerβs every move. Once your order ships, youβll get an email with the link.
Customs, Duties & Taxes
- EU, UK & US customers: VAT is calculated at checkout (no surprise fees at the door).
- Rest of the world: Your local customs office may demand tribute. Sadly, thatβs out of our hands.
Delays
We try to deliver cocktails, not excuses. But shipping times can be affected by customs delays, strikes, pandemics, or Mercury being in retrograde. If your order seems lost in space, email us at support@sangreman.com and weβll sort it out.